Understanding Your Consumer Experience
With Valley Credit Service Inc.

Respectful Support for Your Financial Resolution

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Receiving a letter or call from a debt collection agency can feel overwhelming—especially when you’re unsure of the next steps. At Valley Credit Service Inc., our goal is not to add pressure but to provide clarity, options, and respectful guidance.


We understand that life happens. Medical bills, unexpected expenses, job transitions—these are realities that many face. Our job isn’t to judge your circumstances but to help you resolve your balance with dignity and respect. For nearly 90 years, we’ve supported individuals and families throughout Keizer/Salem, the Willamette Valley, and the entire State of Oregon by making the debt resolution process as transparent and manageable as possible.

You’re Not Alone—And You Have Options

Debt doesn’t define who you are. At Valley Credit Service Inc., we treat every consumer as a person, not a case number. Our team is trained in empathetic communication, active listening, and compliance with federal and state laws.

We are committed to helping you:

  • Understand the nature of your debt
  • Explore flexible resolution options
  • Use secure online tools to make payments and view your balance.
  • Ask questions without fear of harassment or pressure

Whether you’re dealing with a medical expense, a utility bill, or a past service invoice, our team is here to help you find a solution that works.

How to Review and Manage Your Account

Managing your balance shouldn’t be complicated—and with us, it’s not. If you’ve received a notice from Valley Credit Service Inc., you can securely review your account details and make a payment using our encrypted online portal.

Make a Payment Online

You can access our RevSpring payment portal anytime, from any device. It’s fast, secure, and easy to use.

What you can do:

  • View your current balance
  • Make a one-time payment or set up a payment plan
  • Download your account history for personal records.
  • Get contact details if you have questions or need assistance

Don’t Have Your Account Number?

No problem. If you received a letter but misplaced it, or if you're unsure how to log in, just call our office at (503) 585-8888 or (800) 452-0317, and one of our team members will guide you through the process.


We’re available Monday through Friday to answer your questions and help you get started.

We Believe in Fair and Transparent Practices

We are fully compliant with all consumer protection laws, including the Fair Debt Collection Practices Act (FDCPA). This means:

  • You have the right to ask for verification of your debt.
  • You won’t receive calls at inappropriate times or places.
  • You’ll be treated with professionalism and fairness at every step.

Our team is here to explain your rights and responsibilities, not to intimidate or confuse you. If anything ever feels unclear, we encourage you to reach out. Communication is part of the solution.

Common Questions From Consumers

  • Why Am I Hearing From Valley Credit Service Inc.?

    We’ve been authorized by a business or organization to recover a past-due balance on their behalf. This could be from a medical provider, government agency, utility company, or another service you’ve used.

  • Will Paying Affect My Credit?

    Depending on the original creditor and the status of your account, resolving the balance may prevent further impact on your credit. In many cases, addressing the issue proactively can help protect or improve your credit standing. Our team can walk you through how your specific account may affect reporting.

  • Can I Dispute My Debt?

    Absolutely. If you believe the information you received is incorrect, you have the right to request verification. Simply contact our office, and we’ll provide documentation to help clarify the account.

Your Privacy Matters to Us

All communication and data are handled through secure systems. Your personal information is never shared without authorization, and our payment portal uses advanced encryption technology to keep your data safe.

Let’s Work Together to Resolve Your Balance

We know this isn’t an easy call to make—but we’re here to make it easier.

Take the Next Step With Confidence

You don’t need to wait for the next letter or phone call. If you’re ready to move forward, visit our portal to make a secure payment or contact our office to discuss your options. We’re ready to help—and we’ll meet you with respect, patience, and understanding.

👉 Go to Payment Portal →