Let’s Start a Conversation About Your Collection Needs

Reach Out to Valley Credit Service Inc. — We’re Here to Help

Two people shaking hands in front of a modern glass building, likely a business deal or agreement.

At Valley Credit Service Inc., communication is the cornerstone of how we do business. Whether you're a small business, a large organization, or an individual looking for account information, our team is ready to listen, guide, and support your goals.


We don’t believe in complicated phone trees or delayed email responses. When you reach out to us, you’ll connect with real people who care about your concerns and are committed to providing timely, respectful service.

How to Contact Us

Let’s make it easy to connect.

📍 Valley Credit Service Inc.

626 Appleblossom Ave NE

Keizer, OR 97303

📞 Primary Phone: (503) 585-8888

📞 Secondary Phone: (800) 452-0317

✉️ Email: info@valley-creditservice.com

Our office hours are Monday through Friday, 8:00 AM – 5:00 PM Pacific Time. If you're contacting us outside of these hours, feel free to leave a message or send an email—we'll get back to you promptly the next business day.

Man shaking hands with smiling couple at a table, possibly financial advisor meeting.

Are you a business looking to partner with an experienced, ethical debt collection agency? Let’s schedule a discovery call to discuss your needs and how we can support your organization’s financial recovery goals.


Our team serves clients across industries—from healthcare and finance to government, utilities, and retail. No matter your size or sector, we’re ready to tailor a collections solution that fits.

Use the Contact Form Below to Get Started

Please complete the form below, and we’ll respond as quickly as possible.

All inquiries are confidential and secure.

Ready to Work With Us? Let’s Connect

Visit Us in Keizer, OR

Located just north of Salem, our Keizer office is conveniently situated to serve businesses and residents throughout the Willamette Valley and across the state of Oregon.

Other Ways to Engage With Us

We know that communication preferences vary, so we’ve made multiple ways for you to get in touch:

Call Us

Want to speak directly to our staff? Our primary line at (503) 585-8888 is the best way to connect with our team. You can ask for our business development team, an account manager, or speak with our front desk to be routed appropriately.

Email Us

For inquiries that include attachments or require documentation, send us a message at info@valley-creditservice.com. This inbox is monitored regularly and handled by our client services team.

Upload a File

If you’re an existing client needing to send us sensitive documents or account information, use the "Send Us a File" feature under Client Resources. We use encrypted file transfers to keep your data safe and secure.

Why Clients and Consumers Trust Us

We’ve been serving Oregon businesses and consumers since 1936—and what’s kept us going for nearly 90 years isn’t just our results. It’s the way we treat people.

When you call or contact us, you can expect:

  • Clarity: We explain our process and your options clearly.
  • Courtesy: Every member of our team is trained in respectful, professional communication.
  • Confidentiality: Your information is protected by secure protocols and privacy policies.

Whether you're a consumer looking for account help or a business ready to improve your receivables, we’re here to listen and help you move forward.

Let’s Move Forward—Together

If you're ready to recover revenue, resolve account concerns, or simply ask a question — don’t hesitate to reach out. We believe every message matters and every inquiry deserves a clear, thoughtful response.

Let’s connect and start building a better collection strategy — one that works for you and respects everyone involved.